Simple, transparent policy
Returns made easy.
Changed your mind or received something that is not right? We will help you sort it out quickly and fairly.
30-day window
Start your return within 30 days of delivery for eligible items.
Quality protected
Wrong, damaged, or defective items are reviewed as a priority.
Fast resolution
Once approved, refunds are issued to your original payment method.
How it works
Four steps to a smoother return
1
Get your order number
Keep your order number and the email or phone used at checkout ready.
2
Contact our team
Tell us why you need a return and share photos when the item is damaged.
3
Pack the item
Keep tags, packaging, accessories, and the invoice with the product.
4
Receive the resolution
We inspect the item and confirm an exchange or refund by email.
Eligible for return
- Item is unused, unworn, and in its original condition.
- Original tags, packaging, accessories, and invoice are included.
- Return request is submitted within 30 days of delivery.
- Wrong, damaged, or defective items are reported promptly.
Usually not eligible
- Used, washed, altered, or damaged after delivery.
- Missing tags, packaging, accessories, or proof of purchase.
- Personalized, hygiene-sensitive, or final-sale products.
- Requests submitted after the return window has closed.
Need help now?
We are here to make it right.
Have your order number ready and our support team will guide you through the next step.